If you answered the above question 2d) "Yes", please send us a copy of your certificates and proceed to question 21.
If you answered "No" please complete the following questions.
For those items marked "No" or "N/A", please comment in the space provided at the end of this survey.
1. Management Responsibilities
Is there a Quality Assurance Manager independent of production supervision?
2. Quality Systems
Do you have established management policies, objectives and responsibilities for quality, documented in a Quality Manual?
3. Contract Review
Do you have a system for reviewing contracts to determine capability and to detect and resolve differences between quotations and contracts?
4. Design Review
Are there documented plans for each design and development activity and are records kept of periodic design reviews as plans progress?
5. Document and Data Control
Are your company documents, such as drawings, manuals and work procedures, approved by authorized personnel prior to use and maintained current by revision control?
6. Purchasing
Are your suppliers selected on the basis of their ability to meet contract requirements including quality requirements?
7. Control of Customer Supplied Product
Are records kept of customer-supplied materials and are these properly stored and identified?
8. Product Identification and Traceability
Are products clearly identified during all stages of receipt, production and delivery and are unique identifiers (date codes or serial numbers) used where traceability is a requirement?
9. Process Control
Are production processes, which directly affect quality, planned, documented and controlled?
10. Inspection and Testing
Are planned and documented inspection and test activities performed on in-coming materials, in-process materials and on the completed product?
11. Control of Inspection, Measuring and Test Equipment
Do you have a documented system for selecting, using, calibrating and controlling the measuring and test equipment used to verify the quality of your products?
12. Inspection and Test Status
Are items which conform to tests clearly identified or otherwise segregated from product which does not conform?
13. Control of Non-Conforming Product
Do you have a documented (NCMR) system which prevents the inadvertent use of product which does not conform to inspection and test requirements?
14. Corrective and Preventative Action
Are documented procedures in place for investigating the causes of non-conforming product or customer complaints and the corrective action needed to prevent recurrence?
15. Handling, Storage, Packaging, Preservation and Delivery
Are documented procedures available for all these activities, as well as a method for verifying delivery operations to ensure product arrives in good condition?
16. Quality Records
Are records maintained which demonstrate the achievement of the quality required by the customers and the effective operations of the quality system?
17. Internal Quality Audits
Are formal internal quality audits carried out to ensure quality plans are adhered to and are the results of these audits communicated to management for corrective actions required?
18. Training
Are personnel who perform activities which directly impact quality qualified for those activities on the basis of experience, education, training and is this documented?
19. Servicing
Are servicing procedures documented and are records maintained that show servicing met the customer requirements?
20. Statistical Techniques
Where statistical techniques are used, are correctly applied by written procedures to demonstrate process capability and product conformance?
21. Audit Authorization
Are you willing to allow our company and/or its Customers and our Associated Regulators access to your facilities, for the purpose of a Suppliers Audit?
22. Capabilities
List your company's capabilities
